I like that you don't even need to take a shuttle to an 'off-site hotel'. That's the main draw for me when traveling internationally, etc. I, obviously, don't like how much it costs, but it's worth it to just not have to deal with lugging luggage around.
A/C and heat was not functional, luckily the lower window opened. Room felt like going back in time to the late 80s/90s.
Enjoyed the overnight. Mom was in a wheelchair and had airport staff to take her to the hotel. Next day,early in the morning, staff was there with a wheelchair to take her to the airport. Very stress less experience.
Excellent place to stay if you have an early morning flight! We ate at the Sports Bars in the hotel and the food was excellent!
Was here on business only one night and three large bags could not get a hold of anyone to help me with the bags I had to walk across the street to the airport and get a baggage card and bring it over to the hotel. That sucks.
I did NOT like the fact that I don't get my Hilton Honors points when booing through Orbits. I did NOT know this when I made this booking that was necessary because the Hilton Honors site was not functioning the day I had to make the reservation. I won't be booking through Orbits for my hotel stays anymore - Sorry Orbits, but I want my points.
Fast friendly check in, nice clean and comfortable room.
Easy to get to after I missed my flight
Staff unfriendly. Lobby seats very little.
Long waiting line to register (15 min). No desk staff - eventually staff did show up
Friendly check in
Five minutes walk away from airport check in
In spite of being very busy, the staff members were attentive, helpful, and cheerful.
Located in O'Hare, Hilton Chicago O'Hare Airport is within a 10-minute drive of Donald E. Stephens Convention Center and Catherine Chevalier Woods. This 860-room, 4-star hotel has 2 restaurants, an indoor pool, and a free airport shuttle. Located centrally in Chicago, it's connected to the airport and also close to The Dome at the Parkway Bank Sports Complex and Impact Field.
Enjoy dining at one of 2 onsite restaurants including Andiamo, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is available for a fee.
Guests can expect WiFi, wired internet, and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, coffee makers, and video-game consoles.
Guests of Hilton Chicago O'Hare Airport have access to an indoor pool, a gym, and a sauna. Valet parking is USD 75 per day if you plan to drive, or hop aboard the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
I like that you don't even need to take a shuttle to an 'off-site hotel'. That's the main draw for me when traveling internationally, etc. I, obviously, don't like how much it costs, but it's worth it to just not have to deal with lugging luggage around.
A/C and heat was not functional, luckily the lower window opened. Room felt like going back in time to the late 80s/90s.
Dear Aaron,Thank you for sharing your experience. We apologize for the issues you encountered. Your feedback is important, and we will address these concerns to ensure a more comfortable and up-to-date experience for our guests in the future. We appreciate your input and hope you might consider staying with us again, allowing us the opportunity to provide you with an improved experience.-Hilton O'Hare team
Enjoyed the overnight. Mom was in a wheelchair and had airport staff to take her to the hotel. Next day,early in the morning, staff was there with a wheelchair to take her to the airport. Very stress less experience.
Dear Marie, It was such a pleasure to welcome you to Hilton Chicago O'Hare Airport! We take great pride in catering to our guests’ needs the best way we can, so we’re delighted this commitment was reflected in your stay. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely hotel! -Hilton O'Hare team
Excellent place to stay if you have an early morning flight! We ate at the Sports Bars in the hotel and the food was excellent!
Dear June,Thank you for sharing feedback on your enjoyable stay at Hilton Chicago O'Hare Airport. We're thrilled you had an excellent dining experience and found us convenient for your early morning flight. We appreciate your kind words and look forward to welcoming you back on your next visit.-Hilton O'Hare team
Was here on business only one night and three large bags could not get a hold of anyone to help me with the bags I had to walk across the street to the airport and get a baggage card and bring it over to the hotel. That sucks.
Dear Bobby, Thank you for your review. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience, as your valuable feedback helps us to improve our processes and better serve our guests. It is our hope that you will give us another opportunity in the future to change your lasting impression.-Hilton O'Hare team
I did NOT like the fact that I don't get my Hilton Honors points when booing through Orbits. I did NOT know this when I made this booking that was necessary because the Hilton Honors site was not functioning the day I had to make the reservation. I won't be booking through Orbits for my hotel stays anymore - Sorry Orbits, but I want my points.
Dear Leah,We're sorry to hear that your reservation didn't meet your expectations. However, we hope that your time at our property was pleasant overall. We hope to see you again in the future. -Hilton O'Hare team
Fast friendly check in, nice clean and comfortable room.
Dear Jeanna,Thanks for your lovely review of Hilton Chicago O'Hare Airport. We're glad to hear you appreciated our friendly staff and clean and comfy accommodations. It was a pleasure having you here, and we'd love to see you again soon!-Hilton O'Hare team
Dear Holly, Thank you for your review. It was such a pleasure having you join us recently! We're thrilled our excellent proximity to the airport was the highlight of your visit, and we appreciate you mentioning it to your fellow travelers. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!-Hilton O'Hare team